Privacy Policy
How we collect, use, and protect your information.
1. Information We Collect
We collect information you provide directly, including name, email, shipping address, payment information, and order history. We also collect usage data automatically through cookies and analytics.
2. How We Use Your Information
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Provide customer support
- Send promotional emails (with your consent)
- Improve our products and services
- Prevent fraud and ensure security
3. Information Sharing
We do not sell your personal information. We may share data with:
- Shipping carriers to deliver your orders
- Payment processors to handle transactions
- Service providers who assist our operations
- Law enforcement when required by law
4. Cookies & Tracking
We use cookies to remember your preferences, keep you logged in, and analyze site traffic. You can control cookies through your browser settings.
5. Data Security
We implement industry-standard security measures including encryption, secure servers, and regular security audits to protect your information.
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Delete your account and data
- Opt out of marketing communications
- Export your data
7. Data Retention
We retain your information as long as your account is active or as needed to provide services. Order history is kept for 7 years for tax and legal purposes.
8. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect information from children.
9. Changes to This Policy
We may update this policy periodically. We will notify you of significant changes via email or app notification.
10. Contact Us
For privacy-related questions, contact our Data Protection Officer.